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TDP Admin Team

Samantha paine

Head receptionist

Samantha joined us in 2004 at a very young age of seventeen. She has since become a valued member of the reception team and after gaining her NVQ III in Customer Services was promoted to head receptionist in 2014. She leads a team of four receptionist, to provide our patients with a professional and friendly welcome working closely with Toni, our practice manager and the other team leaders.

Samantha is also one of our First Aider team helping ensure the safety of our patients and staff. Samantha is always on hand to answer any questions our patients may have, so please do not hesitate to contact her on

Helen Marchant

Practice Administrator/Receptionist

Helen started work at Torrington Dental practice in 2006 as part of the reception team. Helen changed her role in 2014 and now works alongside Toni, our practice manager, to ensure the smooth running of the practice. Helen is the first point of call for any account queries.

Helen is a local girl from Torrington and her interests include running and spending time with her family and friends.

Kim Symonds

Receptionist/Dental Nurse

Kim joined us in 2005 and qualified as a RDN in 2007.

During this time her role as a dental nurse evolved somewhat and she was responsible for our Domiciliary service, became Head Nurse, responsible for all the clinical areas of the practice.

Working alongside John Evans for twelve years (who has now retired), Kim has now decided to slow down herself, reducing her hours and responsibilities. Kim has now joined our dedicated reception team. This now gives Kim more time to drink prosecco and eat chocolate. Kim is the first point of call for any patient account queries.

Alison Ellam


Alison joined Torrington Dental Practice in December 2015, as part of the reception team.

Her varied career started as a cook manager in Wrafton until her desire to travel realised when she joined Gulf Air as an air stewardess based in Bahrain, followed by many years with British Airways. She then took a career break to bring up her son and on returning to work joined a busy doctor’s practice in Barnstaple.

Ali has become a valued member of the team, using her previous customer service experience to provide our patients with the welcome they expect

Sue Taylor

Referrals Administrator

Sue joined Torrington Dental Practice in April 2018 as our Referrals Administrator.

Sue brings 30 years of experience as an admin executive having worked all her professional career in the blue chip industry.  Initially moving from Kent to enjoy a slower pace of life, she realised she was not entirely ready to hang up the keyboard just yet!  She should be your first point of contact for all referrals including Implants, Sedations, Orthodontics and Domiciliary and can be contacted at

Sue has fully integrated into village life playing both darts and skittles for her local teams and enjoys long walks on the beach with the dog.


Mr Mills was kind, pleasant and reassuring, and explained everything to me, so that I knew what was going on every inch of the way. I can’t recommend him and his implant team highly enough.
Super helpful, friendly, clean, efficient and brilliant at informing us of procedures & treatment. We never feel rushed or have to wait too long. They have made the dentist experience a positive one for our children – who are always excited to go!
I would rate this dentist 1000 stars if I could! Everyone there is so friendly and smiley! I had my teeth done by John Cato and Paula and what can I say. Both of them made me feel so relaxed even though I normally hate the dentist they have made this all change! I couldn’t thank them both enough.
Ms P
It’s nearly two months since my treatment for an implanted bridge concluded and I could not be more pleased. The treatment was excellent, the care by Ian Mills and his team was superb and the teeth look fantastic.
Rhys Gabe is an incredible guy. After 30 odd years of avoiding the dentist through fear I actually now enjoy going thanks to this man. I cannot recommend him highly enough to nervous and anxious patients.